This privacy notice is written following EU Regulation 2016/679 (“GDPR”), the new Act on Federal Data Protection (nFADP) in Switzerland and the UK Data Protection Act 2018 (“UK GDPR”) and it applies to all personal data that DKSH collects online through this website.
This Privacy Notice applies to personal data collected by DKSH online, such as through this website, email and other online tools and applications, but not to offline collection.
DKSH Holding Ltd. (‘DKSH’) respects your privacy and is committed to complying with applicable data protection laws and to safeguard your personal data. This Privacy Notice describes the way in which we, DKSH as the data controller, and its Group companies (DKSH) collect, use and share personal data about you, how we safeguard your personal data and interact with third parties that may have access to your personal data and finally, how you can contact us in case of questions or requests.
This Privacy Notice applies to personal data collected by DKSH online, such as through this website, email and other online tools and applications, but not to offline collection.
Legal basis and personal data we collect about you
As part of your interactions with us, we may collect personal data about you as far as it is necessary to conduct our legitimate interests, to comply with a legal obligation or as agreed by you.
Most of our services do not require any form of registration, allowing you to visit our website without providing us with any information about you. However, some services may require you to register and therefore to provide us with your personal data. The types of personal data we collect depend on the interactions you have with us and the services you use, they may include your title, first name, last name, company, department, email address, phone, street, building number, zip code, city and country.
We may also collect your personal data by tracking how you interact with our website, for example by using cookies. We may collect the Internet Protocol (IP) address, a number assigned to your computer whenever you access our website to conduct system administration and report aggregated information to affiliates, business partners and/or vendors who conduct website analysis and website performance reviews on our behalf. We may further collect your utilization data, e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed. In some instances, we may ask for your consent for collecting and using your personal data for the purposes as outlined in this Privacy Notice, in particular for sending you marketing materials, such as explanatory brochures and information or newsletters or when you submit contact forms or participate in any online survey.
How we use your personal data
We will only collect and use personal data about you as described in this Privacy Notice and as necessary.
- To provide you with our services and to process your order.
- To respond to your requests.
- To manage our customer relationship with you.
- To send you relevant marketing materials.
- To invite you to register for an event.
- To invite you to participate in an online survey.
- To provide you with our media and investor relations information.
- To prevent fraud or other illegal activities, such as willful attacks to DKSH information technology systems.
- To establish or preserve a legal claim or defense or to support any legal or criminal investigation.
- And otherwise to the extent as permitted or required by applicable laws.
We may further anonymize, and aggregate data collected through this website for statistical purposes to help us improve our products and services. Subject to your specific permission that we may collect separately and to your right to request that we cease such activities at any time, we may also use your personal data to send you promotional material or newsletters that we think may be of interest to you.
We may also use data collected through this website to build a profile of your interests and show you relevant content or adverts on other sites.