LabShop Malaysia User Guide
We're excited to welcome you to LabShop, our one-stop shop for lab consumables - for experts, by experts.
LabShop helps you source your lab products – all at your fingertip 24/7, whenever and wherever you need it. It allows you to get information quickly, connect to experts and make purchases in only a few clicks.
We are happy to assist you,please contact our Customer Service at support.labshop.my@dksh.com
How to Log In?
You can log into LabShop using your email address and your password. Navigate to the login page by clicking on the " Sign In"button on the upper right side of every webpage. On the login page, enter your email address and your password. Tick the "Remember Me" box to stay logged in. Then click "Login" to complete the login process.
Congratulations, you can now browse LabShop, search for products, and take advantage of faster ordering.
How to Find Products?
LabShop gives you access to our product catalog and allows you to browse product details and access product information.
1. Search by Keywords
The easiest way to find products is via the search bar at the top of every webpage. You can search by product name, like "Clean Trace", or use an application scenario, like "petri dishes".
2. Search Product by Filters
You can also use the filter selection on the left side to filter our product catalog by Solution or Sub-Solution. Selecting one of the filters will automatically change the product selection and show only products that meet your filter.
How to Buy Products?
You can easily buy products from LabShop using the simple Staged checkout process. You can choose to pay with PayPal or using your DKSH corporate account.
1. Add to Cart
First, select the products you want to purchase by adding them to your shopping cart. You can quick-add products by clicking the shopping cart button on the homepage carousel for popular products, on the product overview pages, or from the search results page. You can also click "Add To Cart" on each product detail page.
If you want to add more of the same product to your cart, you can increase the quantity before clicking the shopping cart button.
A pop-up will display to confirm that the product has been added to your Shopping Cart. You can choose either "Continue Shopping" and return to your previous page or select "Checkout Now" to proceed to the Shopping Cart . On the Shopping Cart page, you can review the items in your cart, increase or decrease the quantity, or remove the products. Check and confirm the unit price, total price of the items, and subtotal amount before clicking "Checkout" to proceed your ordering.
3. Select Payment Method
On the Payment page, review the summary of your order and select payment with Corporate Account with Payment Terms where your balance credit limit is displayed. Click "Place Order" to complete your order.
